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Customer Service Survey

Which of your first impressions concerning the Groenkloof Care Unit m,ade you decide to use our services?

How long did you make use of the Groenkloof Care Unit`s services?

To what extent did our service meet your expectations?

To what extent would you be able to recommend the Groenkloof Care Unit`s services?

How did you first come to know about Groenkloof Care Unit`s services?

How would you describe Groenkloof Care Unit`s services?

Should the need arise again, would you again use the Groenkloof Care Unit?

Please motivate.

How would you describe Groenkloof personnel`s conduct towards you or your loved one?

Do you have any suggestions that might help improve our service?

In the event that you contacted the Care Unit`s Management in relation with care that you or your loved one received, are you satisfied that problems were adequately addressed?